Directive (EU) 2024/825 amends the Consumer Rights Directive. From 27 September 2026, Member States must apply harmonised tools so consumers receive clear information about the legal guarantee of conformity before they buy online.
What the harmonised notice covers
The legal guarantee of conformity is the EU-wide minimum protection when goods do not match what was promised. EmpCo does not replace national contract law, but it standardises how traders present guarantee information to consumers.
For distance contracts, the notice must be easy to find before checkout. Check every PrestaShop, WooCommerce or other storefront you operate, including marketplaces where you control the product page.
Checklist for web shops
- Publish the harmonised notice on each online sales channel, in the language consumers expect.
- State the duration of the legal guarantee of conformity and how consumers can exercise their rights.
- Mention any commercial guarantee only if it is offered, without obscuring the legal guarantee.
- Keep a record of where the notice appears and when you last verified each channel.
- Update the notice when you change warranty policy or when national transposition text is updated.
Link with EmpCo environmental rules
The same Directive tightens environmental claims and sustainability labels from the same date. Your compliance calendar for 27 September 2026 should cover both the guarantee notice and product copy.
Product Registry tracks these topics in separate modules but uses one catalogue and supplier graph.
How Product Registry helps
The legal guarantee module drafts the harmonised notice from your settings, lists each sales channel, and opens verification tasks when a shop link is missing the notice. CSV import and supplier evidence use the same SKU records as GPSR complaints and PPWR packaging.
Product Registry does not provide legal advice and does not file anything with a surveillance authority.
Primary legal text
Product Registry organises evidence and inspection files. It is not legal advice and does not file anything with an authority for you.